Online check-in or pre-checkin in hotels is a process increasingly implemented by hotels to improve the guest experience, reduce waiting times and obtain valuable data prior to the guest arrival. And in the post COVID- 19 era, digitizing processes to minimize physical contact and crowds is a necessity. For this reason, today we talk about … Read more
Guests can perform a pre check-in or full check-in via the Virtual Concierge – even if your PMS system does not have this feature.
Guests can perform a pre check-in or full check-in via the Virtual Concierge – even if your PMS system does not have this feature.
When it’s time to leave, you can perform an online Check-Out.
Many hotels already offer room service using the traditional “menu in the room and telephone” but the Virtual Concierge is the modern solution to this service.
Many hotels already offer room service using the traditional “menu in the room and telephone” but the Virtual Concierge is the modern solution to this service.
The Virtual Concierge allows you to transform your paper processes for new digital processes the guest can perform on their own device.
The Virtual Concierge allows you to transform your paper processes for new digital processes the guest can perform on their own device.
The best way to find out about all the additional features is to request a demonstration and see them for yourself
The best way to find out about all the additional features is to request a demonstration and see them for yourself.
If you already have a digital service or process that you would like to integrate, talk to us about integration – it brings the Virtual Concierge alive! Most modern digital systems have an API interface that allows us to talk to it such as;
The customised views allow you to tailor the information based on your unique selling points to help you stand out against the competition.
With customised views, you can show the information that matters most – the amenities that are included, the location or information on the cleaning protocols used.
The Virtual Concierge can integrate into most modern reservation systems, allowing the guest to manage the important information about their stay.
Get access to the important information about your stay, whenever you need it.
Guests can perform a pre check-in or full check-in via the Virtual Concierge – even if your backoffice system does not have this feature.
Guests can start preparing for their stay from day one, using the online check-in process to check their details and upload their identification information
Help your guests get more out of their stay by informing them digitally what’s on offer nearby.
Use the Virtual Concierge to let your guests know what they can do around the property.
The mobile phone is the one thing that most guest carry with them no matter where they go, so they will always have access to the Virtual Concierge.
The mobile phone is the one thing that most guest carry with them no matter where they go, so they will always have access to the Virtual Concierge.