Virtual Concierge

A digital communication platform that allows the guest to communicate with the hotel before, during and after their stay.

Information on Your Stay
Get access to information about your stay, whenever you need it.

Briguest integrates into popular property management systems, allowing the guest to manage the important information about their stay.

Guests can access their hotel bill at any time, add a security PIN for their in-room purchases and receive notifications and reminders for any reservations.
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Checkin & Checkout
Start enjoying the hotel services as soon as you arrive by doing an online check-in, avoiding the long queues at reception.

Tell us who’s staying, upload their identification documents and agree to the terms. You can see when your room is ready and get information on the status of the room clean. An easy way to show your COVID clean process for peace of mind.
Then when it’s time to leave, you can perform an online Check-Out.
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Room Service
If you want to order room service, the Virtual Concierge simplifies the complete ordering process.

Just tell it “I’m hungry” to access the digital menu, place your order and receive updates on the status of the order.
And because its online, you don’t even need to be in the room to place the order. If you have a late check-in, order on the way and have your food waiting for you when you arrive.
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Housekeeping
Once your checked in, you will have access to all the housekeeping functionality.

Find out the status of your room, when it was last cleaned and even schedule a room clean yourself.
And if you have forgotten your toothbrush or another essential item, you can order it though the Virtual Concierge. There is even a pillow menu where the guest can see and choose their favourite pillow.
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And much, much more
We understand that every hotel is different, and the services they provide are sometimes unique.

That’s why we have made the Virtual Concierge total customisable so that it can be tailored to the individual needs of each hotel.
Above you will find some of the main features, but there are so many other features available on the Virtual Concierge that helps it provide such a unique user experience to your guests.
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This is how Briguest works

Get access to information about your stay, whenever you need it. Briguest integrates into popular property management systems, allowing the guest to manage the important information about their stay.

Start enjoying the hotel services as soon as you arrive by doing an online check-in, avoiding the long queues at reception. Use Briguest online check-in or integrate into your existing process.

If you want to order room service, Briguest simplifies the complete ordering process. Just tell it “I’m hungry” to access the digital menu, place your order and receive updates on the status of the order.

Once your checked in, you will have access to all the housekeeping functionality. Find out the status of your room, when it was last cleaned and even schedule a room clean yourself.

We understand that every hotel is different, and the services they provide are sometimes unique. That’s why we have made Briguest total customisable so that it can be tailored to the individual needs of each hotel.

Request a demo

We understand that every hotel is different, so we offer a free personalised demonstration where we will show you all the features of Briguest.

To book your demo, simply use the “Request a Demo” button and choose the date and time that best suits you. You’ll receive an email confirmation with the link to the virtual demo.

Information on your stay

The mobile phone is the one thing that most guest carry with them no matter where they go, so they will always have access to the Virtual Concierge.

Information about your stay

The mobile phone is the one thing that most guest carry with them no matter where they go, so they will always have access to the Virtual Concierge.

Checkin & Checkout

Guests can perform a pre check-in or full check-in via the Virtual Concierge – even if your PMS system does not have this feature.

Checkin

Guests can perform a pre check-in or full check-in via the Virtual Concierge – even if your PMS system does not have this feature.

Checkout

When it’s time to leave, you can perform an online Check-Out.

Room Service

Many hotels already offer room service using the traditional “menu in the room and telephone” but the Virtual Concierge is the modern solution to this service.

Increase your room service revenue by creating special offers that you can update as often as needed.

Many hotels already offer room service using the traditional “menu in the room and telephone” but the Virtual Concierge is the modern solution to this service.

Housekeeping

The Virtual Concierge allows you to transform your paper processes for new digital processes the guest can perform on their own device.

Check the status of the room

The Virtual Concierge allows you to transform your paper processes for new digital processes the guest can perform on their own device.

Much more

The best way to find out about all the additional features is to request a demonstration and see them for yourself

In the meantime, here are some of the additional features.

The best way to find out about all the additional features is to request a demonstration and see them for yourself.

If you already have a digital service or process that you would like to integrate, talk to us about integration – it brings the Virtual Concierge alive! Most modern digital systems have an API interface that allows us to talk to it such as;

Do you want more information?

Download our brochure!

Property portfolio

The customised views allow you to tailor the information based on your unique selling points to help you stand out against the competition.

Property portfolio

With customised views, you can show the information that matters most – the amenities that are included, the location or information on the cleaning protocols used.

Information on your stay

The Virtual Concierge can integrate into most modern reservation systems, allowing the guest to manage the important information about their stay.

Information about your stay

Get access to the important information about your stay, whenever you need it.

Checkin & Checkout

Guests can perform a pre check-in or full check-in via the Virtual Concierge – even if your backoffice system does not have this feature.

Checkin

Guests can start preparing for their stay from day one, using the online check-in process to check their details and upload their identification information

Checkout

Things to do

Help your guests get more out of their stay by informing them digitally what’s on offer nearby.

Things to do

Use the Virtual Concierge to let your guests know what they can do around the property.